Privacy Policy

Last Updated: July 2026

At HealthStrap, your privacy is important to us. We are committed to protecting your personal information and ensuring that your healthcare data is handled securely. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our online healthcare services.

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Information We Collect

We may collect the following information when you use our services:

• Your name, mobile number and email address.
• Basic health information shared during consultations.
• Medical reports or prescriptions uploaded by you.
• Appointment and consultation history.
• Basic device and browser information for security purposes.

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How We Use Your Information

Your information is used only to provide and improve our healthcare services.

• Schedule and manage online consultations.
• Connect you with registered healthcare professionals.
• Maintain your consultation records.
• Respond to support requests.
• Improve the quality and security of our platform.

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Data Security

We use appropriate technical and organizational measures to protect your personal and medical information. While we strive to keep your information secure, no online platform can guarantee absolute security.

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Sharing of Information

We may share limited information only when necessary to provide our services, including:

• Registered doctors providing consultations.
• Diagnostic or pharmacy partners when requested by you.
• Government authorities if required by law.

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Cookies

Our website may use cookies to improve performance, remember your preferences, and enhance your browsing experience. You can disable cookies through your browser settings if you prefer.

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Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your profile details.
• Request deletion of your account where legally permitted.

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Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

By using HealthStrap, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.